Olena Zubarieva

Head of Corporate Communication and Sustainable Development Department of Farmak

Feb 24, 2020

Brands have become more understandable by people and bound up in them

Communications start to play a strategic role in any industry and field. All processes within the company require well-established information communications, whether this refers to manufacturing, products, services, liaison with government, HR-related issues, sustainable development or protecting of corporate interests in the legal field. According to many experts, trust, creativity and globalization are the key characteristics of communications.

With regard to trust, it is about forming personal attitude to the brand and strong emotional connection when a person shares the values​and ideas of the brand. It is believed that there has been a global change of the focus: from return on investment to emotion. Brands have become more understandable by people and bound up in them.

Imagination and creativity make it possible to avoid templates, look for unconventional communication solutions. The stretch of imagination is limited only by the ideas and the budget. All processes within the company require well-established information communications.

Business involvement in global environmental, health, water, education, waste management and other issues meets people’s expectations. Companies have to become full partners of governments in addressing global issues and responsible consumers of natural resources.

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