Quality medicines for the whole world

Farmak’s Policy in Quality, Safety, Pharmacovigilance, Energy Management, Occupational Health and Environment, Lean Manufacturing

Farmak is a leader in the Ukrainian pharmaceutical market, which is committed to R&D, manufacture and supply of high-quality, efficient and safe medicines, medical devices and food supplements and dynamically transforms to achieve global success.

The cornerstone of the Company’s success and national and international recognition is implementation, maintenance and continual improvement of the integrated business management system based on independent pharmaceutical industry practices (GxP), international standards ISO
9001, ISO 13485, ISO 14001, ISO 22000, ISO 45001, ISO 50001, current regulations applicable to the Company’s business, UN Global Compact Goals, as well as ESG principles for sustainable development and responsible business conduct.

Farmak’s top management, being aware of its liability for the Company’s business, products and services and their impact on the consumers, customers, personnel of the Company and other stakeholders, as well as on the environment and use of energy, undertakes commitments, which are the foundation of goal setting in all areas of the integrated business management system:

provision for continual improvement of the integrated business management system using distinct key effectiveness and performance indicators;
application of the risk-oriented approach to all Company’s systems, processes, products and services;
assurance of the required completeness, awareness and involvement of the personnel in all Company’s levels;
implementation of innovations in all business areas;
compliance with legal, regulatory and normative requirements
applicable in all areas of the Company’s business, products and services;

satisfaction of the needs and expectations of the Company’s consumers, customers, personnel, and other stakeholders;
provision of resources required for business maintenance and development;
provision for continuous evaluation of information about safety of use (benefit and risk balance) of all medicinal products and medical devices throughout the life-cycle;
implementation of actions for preventing the pollution and reducing the negative impact on the environment, dissemination and development of environmental responsibility and conscious use of natural resources;
provision for data traceability and integrity by means of cutting-edge information technologies;
continuous improvement of energy characteristics by improving the manufacturing processes, implementing energy-saving technologies and using energy efficient equipment;
maintenance of clear and transparent processes of external and internal communication;
creation of safe work conditions, elimination of hazards and reduction of risks to human health and life prevention of incidents, accidents and occupational diseases.

Understanding, maintenance and performance of the Policy by all the personnel will assure sustainability of the Company, reputation of the responsible business and reliable parts for the sake of the Key Goal – Human Health.